A few lessons from this program
Tribal Leadership’s 5 stages:
Stage 1: Life Sucks – In this stage, a person thinks life itself is terrible and nothing can be done about it.
Example: People in in prison
Stage 2: My Life Sucks – In this stage, an employee knows that life can be better, feels frustrated because he can’t get the better life–usually because of a stage 3 boss.
Stage 3: I’m Great – At this stage, the person feels that he achieved excellence–but also thinks that everyone else is less than great. Stage 3 bosses end up having stage 2 employees.
Example: Donald Trump
Stage 4: We’re Great – People at this stage work together within an organization and put the good of the whole above the individual. They work together against a common outside foe.
Example: Steve Jobs
Stage 5: Life is Great – At this stage, there is no outside foe. Everyone works together for the improvement of mankind.
Example: The Wikipedia project
(You can also download the full audio book of Tribal Leadership from Zappos.)