How Do You Recover When Your Customers Get Angry? – with Elchonon and Yosef Hellinger
Elchonon and Yosef Hellinger are brothers who run a company that did nearly $1 mil in sales. Then had a huge setback. You’ll hear about the setback and how they rebounded, in this interview.
Elchonon launched the business and says that because of mismanagement, he lost his customers’ trust and his ability to process orders — no PayPal, Google Checkout or even credit card processing — which landed him in debt.
So he moved back home, got his brother to help out and turned around their business, ThriftyComputer, which sells electronics online.
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About Elchonon Yosef Hellinger
Elchonon and Yosef Hellinger are the brothers behind ThriftyComputer, a company that launched in 2003 which sells mobile phones and computer accessories online.