Andrew W: This course is about video creation for non-pros like me and probably like you, if you're in the audience. The course is led by Andrew Lock. He is one of the world's foremost authorities on creating and profiting from web-based TV shows and he is the founder of "Help, My Business Sucks" the number one show for entrepreneurs on iTunes. Let's bring that up, actually. There he is. We were just talking earlier about how it shows up on iTunes and there it is. Before we start, I want to go over what we'll be covering in this program. Let's bring that up. There it is. Andrew, we're going to show your studio in a moment, and people are going to see how much more professional your set up is than mine, but the point of this session is that even if you don't have a professional studio, even if you just do it in your office like I am, you can still pull it off and do well. Frankly, I'm proof of that. I don't have the best equipment, but we're doing pretty well here at Mixergy. All right, so back to the big board here, we're going to show what Andrew has done here in the moment so you can see how far he's come with video production. I know that a lot of people care about equipment, and I know when I started I cared insanely about what mic I needed. I cared about the lighting and so on. Even if I couldn't get the right stuff, I at least wanted to know what the right stuff was and we'll cover that in this session. We're also going to talk about how to publish your show so that you can get it up on the internet. Once you publish it, the first question you are going to ask yourself is, "How do I get anyone to even watch it?" Well, Andrew will talk about that, too. Distribution, and finally after you get it all right, that's when we'll get to getting paid. A lot of other topics. All this and so much more, coming up. The first thing we're going to cover is Andrew. Where were you before you figured this all out? You had some of the frustration that people who are watching us are experience today, right? Can you talk about that? Andrew L: Oh yeah, absolutely. By the way, I was just curious looking at your shop there, is that a big pile of books? Andrew W: That is a big pile of books. One of the upsides of doing this kind of work that is do, is authors and publishing companies send you tons of books. I have boxes below that from all the books that I get. Andrew L: Oh, that's awesome. Andrew W: It is. Andrew L: I'm a big reader, so I spotted the books there. You asked about the background and what led me to do this. I was always fascinated by video. I loved the power of video and, in the most basic form, being able to persuade people with the visual images. So, even when I was at school, I was just fascinated by it and I seem to have a leaning towards it. Of course, in those days, the equipment was pretty crude and basic. There's been a lot of advances since then. I was using tapes. I was in Best Buy the other day and they don't even sell camcorders or tapes anymore. That's a good thing. I had this interest in it and that developed over the years. I really kind of poured my heart and soul into learning about video production, which was a kind of parallel path with business and marketing, which I was also interested in. I got to a point where I decided to create a show. This was in the early days of web TV shows just a few years ago when there was really nothing out there. I had a few viewers, I enjoyed doing it, it was fun, and I thought the content that I had was good. But just as I started to gain traction, there was a disaster. It felt like and epic disaster at the time. iTunes, which was the main point of discovery for people watching my show, just accidentally, for no reason, deleted my entire history of episodes and, for want of a better word, my account on iTunes. iTunes is just a directory. They don't store any episodes. They basically wiped me off of iTunes for no reason, no explanation. I couldn't do anything about it. Just as I was getting traction. It was very disappointing, very frustrating, but, I really saw the power of web TV so I persisted through it. As you just showed on the slide before, my show, which is a business show, became the number one show for entrepreneurs on iTunes since late 2008. Andrew L: And it's more than that, that as a result of this, and we're going to get to how other people can do it, I people care more about themselves than about me, and they care about themselves more than they care about your story, but before they trust us to lead them through this process, they're going to want to know how far you've gone. You talked a little bit about how far the business has gone, how far the show has gone on iTunes. Other things had happened, including this. What is this article that we're looking at, here, "A Museum Improperly..." on it, from Business Week. Andrew W: This was, I think, a couple of years ago. After I had this success with my show, what happened was people started approaching me and said "How can I do what you've done?" because I have the number one show on iTunes in the category Business, Entrepreneurship, and Marketing. A lot of people have asked how I do what I do. I've started to get a lot of exposure in the media because of that as well. This is one example of where I became, and have since been considered, the web TV guy for media like Business Week. This was an article where they did a feature story about web TV shows, and I was the main consultant. Andrew L: I see. You became their expert. Bloomberg Business Week considered you the expert that they wanted to talk to for that piece. Andrew W: The reality is, it's going to sound like I'm blowing my own trumpet, but there's no other way to say it. I have created, advised and coached on the creation of more web TV shows than anyone else in the world. There isn't anyone else that has come close to producing or advising on as many shows as I have, well over a hundred now, successful shows and profitable. Andrew L: All right, how many people watch your program? Andrew W: The weekly audience is over 111,000 at the last count, which is pretty amazing, considering that that's more than a lot of cable TV shows. Andrew L: Well, onto the audience, now. Now that we've established your authority here and given them a taste of what's possible, they want it for themselves. Let's go back to the big board. The first big tactic is you've got to pick your topic. How does the person that's watching us, Andrew, pick a topic for himself or for herself, one that's going to propel them into the stratosphere of iTunes. Andrew W: As you say, this is the fundamental starting point of every show. Initially the idea of having a show appeals, that's why people are watching this discussion. Beyond that, what are you going to present about? What's the topic going to be? Well, there's two ways to go. You can look at the marketplace and say "What's hot right now?" or you can kind of look internally and say "What am I passionate about?" The latter, as far as I'm concerned, is the only way to go, because hot topics will come and go. I've seen people, for example, try to create shows about iPhone apps when they don't even own an iPhone. Obviously, they're not credible, for a start, on that topic. Secondly, they're going to lose interest because they're not passionate about it. The alternative is creating a show around a topic that you are truly passionate, excited, and knowledgeable about, and want to share this with others, even if you weren't paid for it. That is the best fundamental starting point. When I work with people, and guide them through this process, that's always the most critical factor. Please, please avoid the tendency to go after any niche where you think the money is at. Instead, look inside and make a note. What are all the topics that I'm passionate about? What books have I got on my bookshelf? What do I daydream about? Those are the things that people should be looking at as possibilities for creating a show. Let's take a look at one example here, and then I'm going to come back after you tell this story and just add one thing to it that I found that helps in addition to passion. This is about your experiences and what you've been able to do, including this one. Andrew L: Yes. Here's an interesting one. Bryan, who is the guy behind the show. I'll tell you more about this show in a second, but Bryan approached me, and he was a stock broker on Wall Street, with the downturn of the economy, in talking to him initially, he had talked about doing a show about finances, investing, and that kind of industry. Andrew W: He was a stock broker, so he figured "All right, I'm a stock broker, I should do it." Andrew L: He's a stock broker. He's very successful actually, and literally worked on Wall Street. Andrew W: OK. Andrew L: In talking with him, I'd sensed he lost his passion for that industry. He just didn't seem to be that motivated about it. So I asked him about his hobbies, and as soon as I asked him about hobbies, he just came alive in telling me that he was an avid guitar player and guitar collector. It turned out he had about a dozen guitars of all different types. Electric guitars. When I saw how enthusiastic he was about that topic I sensed that was the direction to go. Eventually he agreed. He created a show called "Guitar Shop TV." It's guitarshop.tv if you want to have a look at the website. That's what we see here on the screen. Basically what the show is, is Brian now spends his life going to concerts of all the guitar players that he idolizes. He gets to go backstage and interview them. The interviews are featured on the show along with tips for collectors and guitar players. It's a fascinating show. We put together his first 12 episodes and then he took it from there. He's having the time of his life. Andrew W: What about revenue, Andrew? Where does he bring in revenue with a website like this? Andrew L: I don't know what he's up to now. As with all new businesses, he knew there would be a learning curve and then it would ramp up. The way that he structured this site, and we brainstormed this, is actually around a membership community. As well as direct revenue from the show, which we'll talk a little bit about later, he encourages the viewers of the show. The show can be viewed for free on the homepage of the site. When people view the show they are encouraged to become a member of the Guitar Shop TV community. That's a paid membership. Inside that membership site, just like Mixergy, he gives access to a lot more content, extra interviews, tips, articles, downloadable audios, guides, and so on. I'm not sure what he's charging now for the membership. Through research he established there is clearly a market there for guitar players and guitar collectors. There is no other show out there on this theme. Not only is he having the time of his life, but he's actually created it into a very profitable business. Andrew W: The idea of doing membership is a great one. It's obviously working for us here at Mixergy. Andrew L: Yeah. Andrew W: Before we go on, the one thing I want to add, when you're finding your passion is it's very easy to go off on your own little world and create a show just for you and not for very many other people on the planet. What I found helps is to keep touching in with the audience and say, "What do you care about?" or "What problems are you having around my passion?" For example, we recently started sending emails out to the audience saying 'I'm about to do an interview on this topic or an interview with this person; what would you want to know about?' We only send this out to a small portion of the list, but when they give me feedback on what they want to know it makes my interviews better and helps it become better for the audience too. Andrew L: That's really good advice. I totally agree with that. Obviously we don't have opportunity to go into every detail of all the steps, but one other element we didn't talk about that is important in that first step of choosing a topic, is to do methodical research. You may be interested in a topic that, first of all, there may be a very small audience of other people that are interested in it, and secondly it may not be a niche that's easy to monetize. There are different factors that come into play with it. By far, the number one starting point should be is it something you're passionate about versus something that you simply see an opportunity to make money with it. That was really the main point I wanted to share. Too many people get drawn into that trap of "I see that there's money to be made in this niche even though I know nothing about it and I'm not even that interested in it." Andrew W: Right, and then the market changes and there isn't any more money in it and they're stuck with it. All right, and we'll talk in a bit about revenue and give you an understanding of how maybe you can think of a topic regarding revenue but first, start with passion. First make sure that it is something you care about. Man it can be a lot of work, so you want to make sure it's worth the work for you, that you're interested in it. All right, next big idea is choose your unique selling proposition. Don't be like everyone else by doing research and finding that thing that's unique about you. Andrew L: Yep. Andrew: So how do you find that? Andrew L: Yeah, again this is a critical step. The interesting about web TV shows is that although they are gaining in popularity and they will continue to do so with these new TV sets that enable you to access web TV content and boxes like Roku and Media Center, and we see Netflix, of course. So the awareness is becoming greater, but we're still in its infancy as far as web TV show because there are very few topics that have multiple different show options. Now, as time goes on, having a USP is going to be far more important. At the moment, you can pretty much create a good quality content show and you're going to get good traction with it if you persist at it. But it is important to have a unique USP. I was in Hollywood a couple of months back for the Grammy's, and while I was in LA there, I stayed at the, I forgot the name of the hotel, the Hollywood Roosevelt Hotel, just opposite the Grauman's Chinese Theater, and I had recorded the previous time I was there which was about five years ago. They had these star tours, and you may have seen these things advertised, where they take you around star homes, celebrity homes in Hollywood. You go in a little bus and they tell you little bits and pieces about the background of where they live and so on. They point out oh look, there's Danny DeVito over there doing his gardening or whatever. So I thought it was a great idea, but interestingly, this time when I was in Hollywood, I saw these racks of displayed brochures and pamphlets that advertise these types of tours and to my astonishment, this time, there must have been a dozen different tour companies advertising. Now the interesting thing about it, this is the point about USP, is there was a tour company just for Old Age Pensioners. There was a tour company for gay people. There was a tour company that just did walking tours. There was a tour company that only did tours of TV shows celebrities. There was a tour company that only did tours about celebrities that passed away in Hollywood. So you get the point. That shows you that it absolutely is possible to go into any marketplace and do well in the marketplace if you have a USP. So, many people would have said look at Star Tours which was by far the, you know, they dominated for years. But then someone obviously realized, there's room for these niche tours. So, the same applies with web TV. You have to have that unique selling proposition. Don't do what everybody else does. And again, this all comes back to methodical strategic research. The first thing to look at, step one, in this part of this step, is to look up iTunes. iTunes is the number directory for web TV shows. Now Apple, because they can, they don't call them web TV shows. Everybody else does. Apple calls them video podcasts. Every else in the world, they're called web TV shows. Different terminology, it's the same thing. You can see Adam Corolla there on the right hand side on your screen. Andrew W: Actually you know what, I might have just grabbed the audio podcast because Adam only does audio. Andrew L: Yeah, there are two categories. In fact, at the top right hand side of the screen, you can see that you can split it into audio podcasts and video. The video podcasts appear, at the time that we recorded this interview, they will appear on a black background, and the audio podcasts will appear on a white background as you see here, so you're right there. So the first thing is . . . Andrew W: Yeah I mean, this is the more general screenshot, but the point your making is, you're saying first look at iTunes for video programs, see what people are doing. Andrew L: Exactly. Andrew W: OK. Andrew L: Look at the marketplace, is there a show already? Because if there is, and chances are there isn't, but if there is, you want to look at, is it successful, first of all. Is it appearing in the charts, which means it's successful. Because you will identify it. Is it that they present in a round table discussion. Is it the person that presents has a particular background that gives them the specialty in a certain area. Whatever it is, obviously you don't want to create a show that is the same, because then you're not going to stand out from the crowd. So knowledge is power. Researching what's out there already in the iTunes marketplace which is the number one directory for discovering these shows, is the best first step. And then you can at least know is or isn't there a show, and if there is, then you need to make it different from what's already out there. Andrew W: OK. All right, so let's say that there already is one, and you want to make it a little bit different, what do you do to make it different? Andrew L: The next step really coming back to what you mentioned earlier about surveying the audience. In this case, obviously most likely you don't have an audience yet, but you can go to someone else's audience and the best way to do that is forums. Forums are user groups online on every topic. I sometimes, when I'm speaking and training, I ask the audience to try and suggest a topic where there wouldn't be a forum. And all the years that I've been doing that, the most obscure topics that you can ever imagine have forums. There literally is a forum for everything. Andrew W: So in this case we look up a forum for cooking and, of course, we come up with a bunch of forums. How does this, then, lead to a show on cooking? Andrew L: Just to explain the process for those who aren't familiar with it. The way we found these forums is literally to type in to Google in the search: forum, and then a keyword for the [??] that we're considering. So if we were considering a show about cooking, just type those words in: forum, cooking, and then we see the forums come up. Obviously on the first page of results, we're going to see the most popular forums. We would click through to the forum, have a look at the forum, and simply immerse ourselves in there for a couple of hours to see what people are talking about, because those are invaluable clues to tell you what people want. What you'll see is you'll see people things like, they'll say: does anyone know how to, or does anyone know of a resource that will? Look for those types of comments because those are, as they say, invaluable clues about what type of content that you should be looking up, including in a Webtv show. Otherwise, the alternative is just to pick ideas off the top of your head. The real danger of doing that is you don't know for sure that those ideas that you're thinking of are more universally being considered by the marketplace. So go where the marketplace is hanging out, your potential viewers, and immerse yourself in their conversation and you will very quickly find out what they want. Andrew W: You know what, I keep thinking about Myspace, and Myspace texts, startups, and it's very easy to say: Andrew is doing an interview with text startups. I'm going to do the same thing because if it's working for him, and I'm passionate about it, so I should copy him. But what I find actually, now that you've mentioned, if I think about the forums that I'm a part of, there are a few things that stand out as people just keep talking over and over, and I'm ignoring them, like jobs. If you look at hacker news, the forum for text startups. They keep talking about jobs, the job interview process, getting a job with Facebook versus getting a job with Google, getting a job as a process as a step towards working at a bigger company. If you interview all the founders who are dying to hire and give them an audience to the people who want their first job or one of their earliest jobs in tech, you'll kill it. Andrew L: Yeah. It's a great niche. Great example, too. And just again, to prove that everything that we're talking about and explaining here, this is what I did, this is what I teach others, and this is what others have done to create profitable shows. And we have an example here of . . . Taking that cooking example, this is what we did for a cooking show. What we found is that, through searching forums on cooking, one thing that came up a lot was people love collecting recipes. Now, there were, in this instance, a lot of cooking shows out there. For some reason, cooking is a very, very popular topic. So we didn't want to do another cooking show. In this example, this was a woman named Lorie, in her 50's. She came to me and wanted to do a show. Again, we did the brainstorming process. It resulted in this show called 'Recipe Runway'. It's not a cooking show, but it is about food. And it's designed for people who love collecting and sharing recipes, and also understanding the background to different types of food. So this process that we just explained, of researching forums and understanding what people want, led us to create a show that we knew, before we even started to create it, would be successful. And that is having a USP. Andrew W: All right. Great point. Let's go to the very big board. Today we have a lot of topics we want to cover. Next is, plan the details of the program. In details we mean the name, the frequency of episodes, etc. How are you able to do that? Andrew L: At this stage of the process, there's a lot of decisions that need to be made. Just to mention a few of them. The first one is, you need a name for the show. It sounds obvious, but the name is critical. I always encourage people to pick a name, or design a name, that inherently says to the audience what the show is about. I don't like names where people actually have to go to the site to even discover what the topic is about. So in my case, I had a challenge with this. I am a fairly creative person. But I really struggled with the name. Because I wanted the show to be about business advice. I wanted it to really convey part of my USP, which is that I give unconventional advice that really goes against business text books and the traditional schools and colleges. I'm a marketing maverick, if you like. So what I did, was I brainstormed with a mastermind group that I belong to. And it was in that mastermind process that the name was put out there. We came up with other names, like 'Business Makeover' and 'Turn Your Business Around', and things like that. But none of them had a real ring to them. I didn't feel that they were attention grabbing. Then someone suggested, "Help! My Business Sucks". And as soon as they said that, I thought, "that's it". It had all of the components that I thought were important to having a good name. You can see I had the logo designed there. I use 99 Designs or hatchwise.com to design logos for projects and businesses. That's a nice resource. And you can see, the name combined with the logo, really does convey . . . As soon as you see that, and you hear the name, you don't even need to watch the show to realize this is going to be unconventional. So, an attention grabbing name that says what the show is about is a first detail that needs to be considered. Another detail that needs to be considered is how often are you going to present the show, or release the show. There are shows out there that are released everyday. There are shows that are released once a week, twice a month, or once a month. Those are the most common frequencies. Each of those frequencies has pros and cons. A daily show is obviously a lot more work. You need to consider times when you're ill, when you go away on vacation, and so on. It may sound like a great idea to do a daily show, but most people that do tend to regret it. If the frequency is too far between shows, you can lose traction with the audience. But you know, you need to balance it with what your availability and your time constraints are. So that's . . . Andrew W: What's your recommendation for that? Andrew L: My recommendation is to start off with either weekly or bi- monthly. So, once a week or twice a month, I feel, is a good sweet spot. Because, you know, even that comes around pretty quick. And you want to be in this for the long term. A web TV show by its very definition, as opposed to videos that are posted online, the difference with web TV shows is that it is the nearest thing to a real TV show, but it's online that, you know, you can imagine. So one of those parameters is that the episodes are released with a regular frequency. If you watch a show like The Apprentice, for example, and you like The Apprentice, you know that it's on Sunday evening. You go and watch, you know, you go to the TV, you switch it on at that time, you know that show is going to be on. Andrew W: Right. Andrew L: The same thing happens with web TV. If you release an episode on a certain day and people know that there's a new episode once a week or twice a month or whatever it is, especially in the beginning is it critical to stick to that. For the first three years that I did my show, I never ever missed an episode. Now that my audience is established, there are times, when, you know, I travel and so on and I don't stick to the schedule. But I can do that because it's well established. To begin with, it is critical to have that schedule. Andrew W: All right. By the way, I wish that I had gone weekly. I thought hey, it's so easy, I'm just going to put some video up online . Andrew L: So easy, yeah. Andrew W: I should be able to do it daily. I should have started with weekly, I think. Alright, back to the big board. Let's see what else we got here. We got to get through these topics quickly because we have some meaty ones towards the end. Andrew L: Sure. Andrew W: Next big idea is expose your personality. Andrew L: Yeah. Andrew W: So how do we do that? Andrew L: Very good to expose your personality. In fact, it is critical. Everyone has a unique personality. I - not a lot of people know this - but my original background, when I lived in England, of course by now I'm sure everybody had detected my accent. I live in Salt Lake City, but I am from England, originally. Andrew W: You mean that's not a Texan accent? Andrew L: Yeah, yeah, that's right. Andrew W: All right. England. Andrew L: I used to manage, I used to be the personal manager of a very famous celebrity. Those in England will know him, his name is Paul Daniels. Now, he was a TV presenter, a magician and very famous celebrity. In England he's likened to someone like David Letterman or Johnny Carson, someone like that because his show was on the BBC for 15 years and syndicated in 43 countries, one of which was not the States. That's why people don't know him here. But when I worked with Paul, I realized, one of the things I learned from him was that he always talked about being true to who you are because you are unique. You are an individual. And what tends to happen is that people admire certain presenters and they try to be like those presenters, whether it's on TV or on the web. Doesn't matter, the same principle applies. What you should do is be yourself. You are the best one of you that there is. And you are unique. You are an individual. You have a very different personality and strengths and background and experiences . . . Andrew W: But how do you find that? I remember on camera at first, trying to find that personality that I knew was deep inside me that I could barely tap into in my day to day life. But maybe I was doing a decent job of it. But to to figure it out on camera and to know the aspects of it that you should bring out on camera is tough. How do we do that? Andrew L: You know, that's a good question. One of the processes that I went through that really helped me was to ask friends and family who I trusted to give me very honest feedback. What the things were that they thought were my biggest strengths and what also what my biggest skills were too. And when I combined that feedback and kind of listed it out and considered it, you know, obviously certain themes came through there about my manner. I also found it helpful to look at the StrengthsFinder test, which is a Gallup survey. It's a book that you buy, "StrengthsFinder 2.0". I also did one of the personality tests that gives you the four letters, I forget what they call it now. It . . . Andrew W: Not Meyers-Briggs, is it? Andrew L: Yeah, like Meyers-Briggs. There's 32 different personality types, and it is astonishing when you take that test and you read about yourself. Most people will laugh out loud while reading the description, because it is scarily accurate. That's how to become aware of those qualities that you have. Some other things develop; catch phrases and things like that develop naturally over time. The biggest thing is to try and relax and just have fun and be authentic with presenting on camera, rather than strategically trying to design some type of persona. Again, that's something I learned from Paul while working with him. He made the observation, which I believe is also true, the best actors and actresses play characters or roles that are an exaggeration of their true selves. If you think about someone like Tom Hanks, he always plays roles that are kind of brave. Andrew W: The friendly guy. Andrew L: Friendly, solid, plodder, approachable. If you look at someone like Jim Carrey, he's always zany and pulling facial contortions. That is good advice, to be an exaggeration of your true self. The reason for saying an exaggeration is because when you present on camera, for most people, if you are exactly as you are in real life, it's actually quite boring. Believe it or not, I am an introvert. I really am an introvert. I am a situational extrovert, which is what I'm doing now, because I'm enthusiastic about the topic and I love sharing this information. If I was to have a conversation with you one-on-one, privately, we were perhaps sitting at home on the sofa or on the deck, I would be much more mellow and low key. When you're on camera you really do need to have more energy. It's more engaging to the viewer when you have more energy. That's definitely an aspect of that. Again, it comes back to not trying to imitate someone else, even if you love, admire, and want to be like them. Be true to who you are. Don't try to create a personality that isn't a reflection of what you are. Just be yourself. Have fun with it. Andrew W: All right, on to the big board. The next one is 'expose your personality.' Actually, we just talked about that, the next one is 'pick the production equipment.' We're going to talk about production equipment, but first you want to say something about the importance of production versus content. Andrew L: I believe there is a balance. My experience has told me there is a balance. Viewers do want to see good quality video and sound. Sound is much more important than the quality of video. For example, think about this video we're doing here. If the picture quality, because we're doing it on Skype and I had a low quality internet speed, was very fuzzy and grainy but the audio quality was crystal clear, would people listen and enjoy the content? Andrew W: Surprisingly, if the audio is clear but the video is fuzzy, people don't complain so much. They might, but not so much. The other way around, even though it's video, if the video is perfect but the audio has a little hum in the background, a little noise as there was a moment ago here on my side, people will tell me about it. It will bother them. It will drive them bonkers. Frankly, even for me, if the audio is bad it makes me a little sick when I listen to other people's programs. I didn't know that going in. You're absolutely right. Andrew L: It's a time tested proven thing. Whether you believe it or not, it is true. That is how people judge the overall quality of a video. The sound quality is critical. Let's just talk about the balance, first of all. Quality is important, however, it is absolutely not necessary to record a show with expensive equipment or to go to a TV studio, or anything like that because more important than the quality, is content. There needs to be a balance. There needs to be sufficiently good quality video and audio, but much more important is the content because, ultimately, that's why people are viewing. They're viewing it because they want to be engaged. They want to be entertained. They want to learn something. Andrew W: You got an example in this guy right here. Tell me about his video equipment. He keeps saying . . . Andrew L: This is a perfect example to illustrate this point because many people are familiar now with Gary Vaynerchuk. He presents a show that is daily, called "Wine Library TV" where he reviews three bottles of wine. He doesn't drink the whole bottle, but has a taste of each bottle. He is an expert reviewer of wine, but importantly on this point, he records this show with one camera in his office, at his desk with a little chalkboard in the background there. There is no elaborate production whatsoever. Literally just one video camera for the entire show on the same shot for about 20 minutes. [??] Gary. I lost your audio. Ironically we were talking about audio, I lost your audio there for a second, Andrew. Andrew W: There we go. Sorry. You know what's going on, since audio is so important? There's some noise outside the office so I've been trying to correct for it over here as we were talking. So that my mic doesn't pick up on it. All I'm using to correct it is the built in mic levels, which, on a Mac, will [??]. Andrew L: The other example that I wanted to share is "Beach Walks," again, because this is a very successful show. You can see they've got 770 episodes at the time this screenshot was taken, and it is a woman who walks down the beach. There's a camera that walks in front of her and she talks to the camera. She shares some motivational, encouraging words each day. One camera, on the beach, outside, that's the show. It's extremely popular. It is not about the quality of production. This is something that I find consistently when I talk to people and train them and coach them on this topic. Most people believe that they have to spend a lot of money on equipment. They are obsessed about getting exactly the right equipment. In fact, it holds people back from even starting because they're paralyzed by, "Should I get this mic or this mic, or this camera, or this camera? There's going to be this new model coming out in a few months, should I hold off and wait?" All of those things are far less critical than the quality of the content. You can start with even the most basic camera and create a good quality show, get a following and then adjust cost as you go. Andrew W: [??] the name of the cameras that you [??]? Andrew L: [??] equipment hold you back. Andrew W: By the way, and this is from a person, this is from a man who has the top setup over here. You could be intimidating everyone by saying, 'This is the only setup. This is your studio. This is what you need, or else you're really just a poser. You're not meant to be on this space.' You're saying the truth. You're saying look, "This is not what you need. This isn't what you need to start out with. Start out simple." In fact, for many people, like the people whose examples you gave a moment ago, they might have started out simple and then stayed with the simple format, like this guy. Andrew L: That's the truth. Gary Vaynerchuk, great example. "Beach Walks," another great example. Andrew W: Mixergy, another great example. [??]. Andrew L: You don't need to have cutting edge equipment. It just needs to be good enough and you showed the picture of the studio. Just to explain that to the viewers, because my background was in TV production, I knew how to do it professionally, and I just had an ambition to build a TV studio for myself and to rent out, and that's another business that I have and it's a first class production facility, but I truly believe and know that you do not need to have that level of equipment. I started my show in my garage, in my basement. Andrew W: Let's take a look at the equipment. If anyone wants to get started, this is the kind of equipment. You don't need the exact model, the exact make, but this is the kind of equipment that Andrew [??]. Andrew L: These are good examples. Andrew W: There it is. Andrew L: For most people looking at equipment, the majority of questions that I get are on the lower end of the budget scale. For most people where budget isn't a problem, they're not as worried about which camera to get. I'm going to focus my tips on the lower end of the budget scale. For under $500 having everything that you need to get going. Andrew W: Makes sense. Andrew L: This camera is an awesome camera. It will be familiar to many of you. It's called the Kodak ZI8, or as we say in England, ZI8. I readjusted my pronunciation as soon as I started watching Sesame Street in the States. Today's letter, is the letter Z, so I knew how to pronounce it correctly. Andrew W: The media is how America gets its culture into the rest of the world. Andrew L: That's right. The ZI8 is unfortunately no longer in production, however it is still quite readily available. You can go somewhere like Amazon. The last time I checked it was about $120 - $150. Andrew W: What do you like about this camera? Why this camera? Andrew L: Very good question. The number one thing that makes it special compared to most cameras of this type... I don't know what they call them, they're maybe palmcorders; they're literally ones you can put into your pocket, and obviously a very low price point. The number one distinction with this camera is that it has a microphone jack. It has an eighth of an inch, which is the standard size microphone jack. The same size as the little headphone connection you would plug into an iPod or something like that. Most cameras don't have a jack where you can plug in an external microphone. Coming back to what we said about audio, it is essential to have an external microphone. There is never an instance where you will get good enough quality sound, professional sound quality, from an internal mic. There isn't a camera on the planet that will give you professional quality sound from the microphone in the camera. For one thing, it's too far back from the subject. Secondly, it's going to pick up all the ambient noise around you because it's a general wide pick up pattern, all over the place, rather than very narrow and focused. Thirdly, the only way to get good quality sound is to have a mic that's literally right next to your body, like attached down here. That's what's special about this particular camera. There are some cameras that are similar that have come out since, which I haven't tested, but there are alternatives like the Sony Bloggy, I think it's called. When you're looking and evaluating a camera, that is the number one thing to evaluate. Does it have the microphone port? If it does, then the image quality is going to be very similar according to what model or make you choose. It's much less of a secondary factor. Andrew W: You were also saying that even an iPhone camera, like the one in the 4S, even that's fine. Andrew L: Absolutely. The iPhone 4S camera is really a game changer. I start sounding like an ad for Apple, but it is the truth. What's happening is there's been a revolution in the portable camera industry because of this iPhone. The picture quality, and this applies to video as well, is superior to a lot of these point and shoot cameras that you would buy for a couple of hundred dollars at a local electronics store. You can plug a microphone into that port in the top of the iPhone, too. The other iPhones have decent cameras as well, but this latest model, at the time that we're recording this, the camera technology is superb. Andrew W: Let's take a look quickly at a couple of mics that you suggest we take a look at or that we buy. Andrew L: By the way, another important point just to mention on cameras, is people are obsessed with high definition. With web TV, we are not at a point yet where the universal population can view high definition video clearly and without stuttering. That is a fact. So the camera that you get does not need to be HD. If it does, great. If it isn't, no problem. My show and all of the most successful shows that I'm aware of, in the market place across any industry, are all standard definition. Andrew W: All right. So, let's go back and talk a little bit about microphones. What mics do people need to get? Andrew L: Again, it is important to have that external mic. So what I recommend is something . . . one of the well-know manufacturers, basically, like a Sony Audio Technica, Sure [SP] is a good brand as well. I see here you've got the Sony ECM range. And as you can see by this price on Amazon, you don't need to spend a lot of money on a mic. You certainly don't need to spend hundreds of dollars. You can, if you have the budget. But this type of microphone will give you good quality, and you will be amazed at how much better the quality is just by having this type of external microphone. So, very simple, you don't need to break the bank. And . . . Andrew W: This is a Sony mic, 35 bucks, ECM-CS10. This is the other one that you suggested, and I notice of course, there's something that they both have in common. This is the Audio Technica, $42 for this mic. Of course, we'll link it all up. The thing that I'm noticing is you recommend that we have, not the kind of mic that I use here, which . . . of course, this is the Rode Podcaster and it's . . . Andrew L: Yeah. They're great. Yeah. Andrew W: These are really good mic's. It's good for when you're sitting at a desk. But what you recommend, though, is the Lavalier mics. Why do you suggest that we get those instead of . . . Here, let me bring up that and the Lavalier. Why do you suggest these Da Lapel [SP] mics? Andrew L: Well, the main reason is because, when you present a typical web TV show, you want to be engaged with the audience and the microphone is something that is not a feature. [laughs] You basically don't want it to be noticed. I don't know if you know this, but if you watch a show like Letterman or Leno, and they have the little mic on the desk there . . . Andrew W: Uh-hmm. Andrew L: . . . those aren't practical mic's. They're props. Andrew W: You know what? I didn't know those until I started recording my own, and then I realised, of course that's not the right mic. Of course that's not what they're using, it's just there for show. Andrew L: It's just a prop. I notice that my video has gone fuzzy. Is that . . [??] Andrew W: I see that. I wonder why that has gone fuzzy. Andrew L: Let's see. Yeah . . . Let my try something. Andrew W: Oh, you just disappeared on me. And . . . Oh! Andrew L: I do like to have good quality. Andrew W: What did you do? Andrew L: I just turned it on and off again. Andrew W: Oh. That was magic. Andrew L: Let's see if that makes a difference. Andrew W: Yes. Andrew L: So the point about the mic is, in fact, I'm with you in the . . . Let me bring this, see if I can bring it over here a little bit. I don't know if it'll stretch that far. Are you able to widen my shot a little? Andrew W: Yeah, a little bit here. Let me see if I can do that. Andrew L: Oh good. It's the side. Andrew W: And here, look, this is the cool thing I can do. I can actually move your camera. Andrew L: Oh, look at that. So here's my mic. So I do use a similar mic as you when I'm going this type of interview because it's nice quality. This one is a Samsung C01U. Andrew W: OK. Andrew L: But for a web TV show, like I said, that you really want to have a good connection with the audience, and this type of mic isn't suitable for that scenario. Generally, this type of mic is best for something where it isn't going to be seen on screen, and as you can tell from the way that Andrew had the shot set up there, he actually hid the microphone and my shot was cropped . . . Andrew W: [laughs] Andrew L: . . . so you could see the mic. So we're getting the good quality. But for . . . Andrew W: And by the way, that thing that you have on the mic, we should say is a pop filter. Andrew L: Yeah. Andrew W: I probably should get one on here. When I say 'P', 'pop' . . . Andrew L: Yep. Andrew W: . . . pop filter, the audience loses a little bit of the sound. When you say pop filter . . . Andrew L: Pop filter. Andrew W: Yeah, it sounds so much clearer. Andrew L: Clearer, yeah. Just a little thing. In fact this is just very simple. You could actually do this type of screen with some stockings stretched over the . . . [??] Andrew W: Although it's pretty inexpensive to get those, I've discovered. Andrew L: Yeah. You can pick them up at any musical store for about 30 bucks. But it does make a difference on those 'pop' sounds, and even a little bit on the 'S' sounds as well. It just dampens those down a little bit, so a little advanced tip there. Andrew W: OK. Andrew L: So . . . Andrew W: And so what you're saying, though, is unless you're sitting at your desk and are stationary and are willing to have this big equipment in front of you . . . Andrew L: Yes. Andrew W: . . . go for the Lavalier. Be more human. Walk around or look, at least, like you can walk around, and talk to the guest. Andrew L: Exactly, you got it. Andrew W: Lighting. Lighting has been a big issue for me. This is what I've learned about lighting. I'll show you and then I want to learn from you because I've noticed how important lighting is here. I'll show myself. This is the way I used to be. In fact, worse, I used to have overhead. It was awful and what I've discovered is, if I just put light in front of me. Big difference. If I put light behind me, and I don't want to mess with my system too much, but if I put light behind me, it's awful. If I put light over me, my eyes are dark and you can't really see them and they're weird shaped. Put it behind me and the camera needs to compensate for it, and the whole thing is too dark and you can't see any of it. Put light in front of me and it's a huge help. What else do I need to know about lighting? Andrew L: What type of light are you using, out of interest? Andrew W: I've got to tell you, the thing that is actually working is just the standard desk lamp that they give me here. I rent from Regis [SP] office. I pay them about a 1,000 bucks, they give me office, internet, phone, reception, kitchen and this lamp. All I did was take the shade off of the lamp and I put it in front of the computer and that's how I get this light on me. Andrew L: Yeah, it's cool because you're using, I would guess, is 60 or 100- watt lamp, no more than that. The danger that you have to look out for is that any type of bright light directed right at you. First of all it's not going to be comfortable for you having that light source directed at you, but secondly, it can actually overexpose you. You can have too much light. Andrew W: By overexpose, you mean, where the person looks like a ghost. Right? That's where the person is really white. Andrew L: Yes, too bright. Yes, they look washed out. We talked earlier about the importance of audio and people judging the quality of a video. The second thing that they judge is the light. Again, people don't consciously think, 'It's too dark,' but they would subconsciously know it if it was too dark. Just like the example that you showed. The contrast between the two was actually quite dramatic. A simple thing like that. It looks quite dull. It looks flat, to use a technical expression. But as soon as you turn that little bit of extra light source on. Yeah, we don't see your features. The whole face looks indistinct. And what a massive difference a simple desk lamp makes. I'm glad you gave that example, Andrew, because just like video equipment and audio equipment, you do not need to spend a lot of money in order to massively increase the quality of your production. As in this example, you've used something that anybody can go and buy for $20 or $30 and look at the difference it makes. So the tip that I'm going to give for lighting is very similar. The biggest problem with lighting, by far, is not having enough light. Very rarely, is there too much light. It's very unusual for that situation. The way to increase the overall lighting in the room is simply to use a flood light that you can get from Home Depot or any of those type of hardware stores and a lot of them will sell them for $5, $10. They are very inexpensive. These are typically used for construction purposes. Andrew W: Is this what you mean by that? Andrew L: Yeah, perfect. That kind of thing. Sometimes they come in a yellow housing. They take a 250 watt or 500 watt halogen bulb, that's very inexpensive. What you want to do is, once you have this type of light, is position it on the floor, and point it up at the ceiling. Now why would you do that? Well, most ceilings are painted white, it's unusual for them not to be painted white. What happens is the light bounces off of the ceiling and in that process of it bouncing off it diffuses the light and it basically spreads that light all around the room very evenly. Now what would happen if you were to point that light at yourself? Well, first of all you'd be blinded and you'd be seeing stars. But secondly, it would be too much light, it would be too bright, and you'd appear like a ghost, as you said. You'd be just washed out. This is a great way to increase the overall light in the room and it will make a tremendous difference because it's a nice, soft light and that's what you want. Andrew W: Just have that light, point it up at the ceiling. I don't have to have anything pointed at me to look good? Andrew L: Yeah exactly, it's kind of a trick of the trade, now, once you get into lighting and studios and so on, there's two different types of lighting, just to explain why this works the way it does. Andrew W: Yeah, please go on. Andrew L: In film production, you have very complex lighting set ups because what they want to do is they want to kind of have a sculpted look to, particularly, the face and the body. With news style shows and documentaries they want everything to be evenly lit because it's not about drama it's about "can I see the person properly?" and it's not about drawing attention to their features as a person, it's about the message and so what we're trying to create here is something similar in our own office or home or wherever we record, so the way that we can do that is by pointing a flood light up at the ceiling and that creates this very natural, soft light which looks great. The other alternative for lighting is to shoot outside. Now, outside light is the best type of light that you can possibly get. You don't want to shoot at midday, but if you shoot in the morning or afternoon you will get a beautiful looking shot every time because natural day light is the best possible type of light. If your show lends itself to shooting outside and you have the circumstances to do it, that's obviously a very easy way to overcome the challenge of lighting. Andrew W: And, by the way, I'm spending so much time on lighting because most people think, and I did make the same mistake, that it's the camera that's going to make a big impact. But it's the lighting that's more important than the camera. Andrew L: You know, it's interesting, just to prove that point, Canon in their professional range have cameras that cost about $10,000 and about 4 or 5 years ago they came out with a camera which was $400 and some video students did some side by side tests of these two cameras and not even the experts could tell the two shots about. $400 versus 10,000. It is not about the camera. Spending that much difference on the camera is not going to make a better show. There's going to be slight differences, but you're absolutely right, giving attention to having enough light so that the camera can do its job properly is the critical thing, and of course white balance plays into that as well, to allow the camera to detect the right type of light. There's a big difference between day light and artificial light. Cameras can't tell the difference. They have to be told by you in the settings whether you're shooting artificially, or under day light or fluorescent. Andrew W: In fact lighting is where I think we need to make some more investments here at Mixergy. Is there a place where you recommend that I can go and anyone else who wants to learn more about lighting, where can we go to learn how to find the right lighting, to buy the right lighting? Andrew L: There's some great resources online, as I mentioned-, well, just to finish that thought, just if you go to Google and type in "lighting tips for video" you'll see all kinds of... Andrew W: OK. Andrew L: ...free articles that are out there. Because daylight is the best possible light I actually recommend for people if they have fluorescent lights in their office, which a lot of people record in, I'm not sure if you have that scenario but if you have fluorescent lights, change the tubes to daylight fluorescents because you'll actually get a more natural looking light and you'll know they're daylight fluorescents if you look at the color temperature, which is printed on the end of it, and it'll say something like 5600 or 6000, that's the range that you want to look at. And it imitates the look of daylight, so that's a very simple tweak that you can do to make it look more natural. The thing you have to be cautious of is you don't want to mix light sources. So, if you have fluorescents keep the fluorescents and change them to daylight tubes. If you don't have fluorescents, use the strategy of the halogen lamps that I mentioned because those two types of light are very different color temperatures and it can confuse the camera when you mix light Andrew W: All right, that's a good point, good tip. And I do have fluorescence up there, and I'm going to check afterwards to see what kind I have. Andrew L: Yeah, cool. Andrew W: All right. Anything else about the equipment before we move on to the next big idea? Andrew L: Those are the main things. Just to reiterate that you don't need to break the bank. Certainly for under $500 you can have everything you need to get started. If you have more money to spend, great. There's plenty of resources online that will advise you about, you know, what cameras to use. And there's a great website that reviews every new camcorder that comes out called, I think it's camcorderinfo.com. Very popular review site and they do a great job of letting you know, you know, kind of bottom line. Or you can look at something like Consumer Reports. But absolutely, I totally agree with you, what you said earlier. Don't fret about the equipment. Take the tips that we talked about in these last few minutes and that is good enough. Don't worry about the latest camera that's coming out in six months. Just get started, you know, right now and you'll soon discover what you can improve as time goes on. The most important thing is to get going with it and learn the ropes and improve as you go. Andrew W: Alright. Next big idea is to publish a show, get it on your website. Andrew L: Yes. Andrew W: And of course, people want to know what software they should use to publish. They want to know why I use one software, one video publishing platform versus another. Andrew L: Yeah. Andrew W: So let's talk about that. What do we need in order to publish? Andrew L: This is now the kind of exciting part. What I recommend is . . . publishing simply means getting, first of all, the footage online. Publishing the footage that shows the video and also hosting a website for people to watch the show. So two components, then, they do go together. But there's also different aspects of each one. So the first aspect to consider is how do you host the video, how do you publish the video online? Well, the most obvious resource is YouTube. However, I don't recommend that people use YouTube for web TV shows. And the reason is, simply, that YouTube has the worst quality of all the different video distribution sites. YouTube has so much video uploaded to their site, they have to compress it very, you know, kind of which reduces the quality. It makes it look a little bit more pixilated and so on than other sites. So there are other sites that have sprung up in the last five years that do the same thing as YouTube, but they allow you to have better quality. And two in particular that I recommend are Vimeo, which is V-I-M-E-O .com and Blip.tv, Blip.tv. Both are those are hosting services for video. There you go, there's Blip. Blip is a particularly nice one because Blip actually wants web TV shows. Blip is structured around attracting web TV shows. And so for about $90 a year, last time I checked, you can have a pro account with them which enables them to host all of your videos. They do conversions to make it look, you know, nice quality from the original master. They will also create a feed for iTunes. They will also create a feed to send it to YouTube on your account and also some other video distribution services. So I've been using Blip for the last three years and really like it. Vimeo is another good one too. But those are the reasons that I recommend those services. Andrew W: Yeah, Blip. I'm sorry. I've been paying for Blip also for years. Andrew L: Yeah. Andrew W: The idea that I can post to Blip and send it out to YouTube and to iTunes. iTunes is a bear to deal with. Andrew L: It really is because iTunes feeds are actually quite complex. Outside of Blip, I don't know of any other tools that make it easy to publish to iTunes. Andrew W: And inexpensive. Andrew L: It is a complex thing. Andrew W: Yeah. Yeah, that's a good point. I'm glad you brought this up. Andrew L: I love Blip for that reason. They do such a great job of that. They're very easy to work with. I found them good support. And frankly for $100 a year, it is incredible value. It really is. Andrew W: And you can pay for it on a monthly basis, something like 9 bucks a month if you want. I think that's the plan I'm on and they just . . . Andrew L: Yeah. Yeah. It's a very good deal for hosting video and having, you know, making it easy to create the players and so on which they do. So that's the first aspect, is hosting the video. Then of course you need a website. And the platform that I recommend, which I'm sure everybody would be pleased to hear and certainly all of the shows that I create, I use this platform and every other popular show that I've ever come across uses this platform, too, so I know that it's proven, is (drum roll)...[laugh] it is Wordpress. Andrew W: Of course, that's what makes [???]. Andrew L: I'm sure most people watching this are familiar with Wordpress, if you're not, the reasons for Wordpress are, first of all, it's free, you can't beat that. Secondly, it is rock solid and stable. Thirdly, it inherently includes the ability for people to interact with you and other viewers via the comments function. We take that for granted now but to do that, technically, before Wordpress was a real challenge so Wordpress, whether it's hosted by Wordpress or you host it yourself on your own hosting, it doesn't matter. There are plenty of themes that are great and funny enough, a show that I was a consultant on, I went to his site, I taught him to use Wordpress and I went to his site and looked at the site and it was a beautiful looking site, Fitbiz, it's a show for independent gym owners. Fitbiz.tv and so I went to the site to see what he'd done, I helped him a little bit with the show and I loved the look of his site it was nice and clean, and I said "how did you do this?" I was admiring it. And he used WordPress and he used a theme called Evid. The letter "E" and "vid" and he tweaked it a little bit, customized it a little bit and I love the look of his site, it's perfect for a web TV show and it shows. I learned a few things from students as well, as in this case. I'm always learning, always, it's a constantly evolving business so I love Fitbiz as an example of a great looking show site but bottom line: use Wordpress, have it installed on your own hosting, and then embed (that's E-M-B-E-D) the video from a service like Blip, or Vimeo, onto your own site and that's all you need to publish your new show. Andrew W: That's pretty much it. For theme design you don't recommend people create their own themes from scratch you're saying just go and use one of the themes that already exists, especially when you're starting. Andrew L: Yeah, frankly there is no need to create your own theme because most themes these days come with lots of variations of choices to tweak. I like Woothemes, Woothemes.com is great. They have plenty of different themes to choose from, very good resource, very good quality- Andrew W: Yep. Andrew L: Good looking themes, so I definitely recommend them if you're looking for...and they certainly have themes that are specifically designed for video. They won't necessarily say "Web TV Shows" but it'll say "For Video" Andrew W: They look really polished. Andrew L: Yeah, they look great. I've had good experience with Woothemes. Andrew W: Also show this, for hosting, you like Bluehost, I've heard good things about Bluehost too so if you want a Wordpress site hosted cheaply, they're a great company to use. Andrew L: I do like Bluehost, particularly because when you call their support-, first of all, it's inexpensive, but when you call their support they have a real human answer the phone and they're extremely helpful. I don't like it when you have to go through all these layers of technical support. When I call Bluehost with a challenge, I'm actually talking to someone who's intelligent who can actually fix the problem without having to escalate it through 18 levels of support which is so frustrating, isn't it? Other companies they'll say "now, is your computer switched on?" Yes, I'm not a complete dumbo. [laugh] They treat everybody with the same level of basic situation so, yeah. I like Bluehost. Andrew W: All right, back to the big board. Next big idea is to just-, well, next big step of course is to distribute your show. To get the show out there, to get people to watch, how do we do it? Andrew L: Distribution means enabling as many people as possible to see your show. Again, just to clarify this because I get a lot of questions around this. We've talked about having the show on a hosted site, Wordpress and using a service like Vimeo or Blip so in other words, people would come to your site to watch the show, that's the ideal circumstance because you can have ads on the site, you can promote other products, you can interact with people, you can have the comments and so on, That's the ideal situation, but we have to remember, how do we get people to that site in the first place? The key word is "discovery." The beautiful thing is because there are so many video distribution channels out there, like YouTube, and there are hundreds of others, if we distribute our video to those sites, it allows more people to discover the show and then the aim, which is something that I always encourage you to do, is in the content of your show always direct people back to your site. For example, in my show, knowing that people are going to be discovering it on YouTube and those other channels, iTunes and so on, I always say, throughout the show I'll say things like, 'What do you think about this? Leave a comment below this episode at helpmybusiness.com', or 'To get updates on this show for free, make sure you sign up for that service at helpmybusiness.com.' I never assume that people are going to be watching it at helpmybusiness.com, even thought that's where I'd want them to view it, ultimately, because that's the harp of my business. Like I say, it's a discovery strategy, so I want people to be able to discover my show in as many places online as possible. That's why I make it available because I've heard people say, 'I want people to watch it on my site.' That's all right and well, but you've got to have the traffic there to begin with. It's a chicken and egg situation. In order for as many people as possible to know about your show, get it out there and allow them to discover it. A little extra tip on that is, an extra way that I encourage people to come back to the site, this is an advanced strategy, is the version of my show that I distribute on these other platforms like YouTube and so on, with the exception of iTunes, is a short version. Normally the show's about 15 minutes. What I do is I create about a six minute version that's arbitrarily cut off after about six minutes. The number is not the most important thing. What is important is the show just cuts off. A message comes on screen and it says, 'To view the remainder of this episode, visit helpmybusiness.com.' It's actually a graphic on the screen and that stays on there for about another ten seconds. The reason I do that is because if someone is engaged enough after about six minutes with the show, they like me, they like what the content is and so on, I know that they're going to do that. They're going to go back to helpmybusiness.com and watch the rest of the show for free, and someone who's merely curious or not that bothered or interested, they're not going to do it, which that's fine by me too. I'm not looking for those people. Doing it that way, I get the benefit of discovery, but I don't train people to watch the show on a continual basis on those channels. I don't want that. I don't want people to go to YouTube for each episode, I want them to come to my site where I have all these other monetization strategies. Andrew W: That's good advice. I didn't think to do that, to just chop it off arbitrarily. I kept thinking, 'You know what, when we were on YouTube we had to create a whole new video just for YouTube.' It was a lot of work, but this makes sense. Just, maybe we have somebody cut it off at exactly 20 minutes in, or 10 minutes in. Andrew L: That's basically what I do. I would say, shorter than 20 minutes. I would do 10 minutes, or less, and it's a very simple job for an editor. In fact, with that pre-built graphic, he can turn those out in a minute per video. It's very, very easy and quick to do that. Andrew W: To distribute, you recommend a product called, I'm looking at my notes here, Traffic Geyser. I've never heard of this before. What does Traffic Geyser do? Andrew L: Traffic Geyser, I'm sure some people watching this will have heard of it. It's been out there for a few years. Traffic Geyser is the gold standard for video distribution. What it does is, you upload your episodes, one by one, when you're ready for this, to the service. It's an online service so you have a login and so on. Traffic Geyser has logins, so you would register accounts on all of the video services that were appropriate for your niche, like YouTube, and Traffic Geyser distributes to about 40 different video distribution sites. Once you've put your login information for those sites into Traffic Geyser at one time, after uploading your video for the episode, with one push of a button it will distribute that episode with the description, with the keywords, with the meta tags that you specify, to all of those video sites automatically. It's a huge time saver. It does a lot of other things as well that we haven't got time to discuss. It's a premium service. I can't remember how much it costs. Maybe 100, or 200 bucks a month, or something like that, but if you're serious about webTV and getting massive exposure, Traffic Geyser is a must have tool and you can look at it at . . . Andrew W: We'll include the link so people can go directly to it. Andrew L: Try Traffic Geyser.com, is my link for it. G-E-Y-S-E-R. It's really a phenomenal tool. Andrew W: You've used it for dentistrysecrets.tv. A video program that you worked with. What was their results? Andrew L: Actually it's a good example. "Dentistry Secrets" is a show for dentists. A great niche show. It's by a dentist, for dentists, to help them with their marketing. When we put that show on iTunes, we found the iTunes audience, it makes sense in hindsight, iTunes audience wasn't the best [??] because it's a very niche specific show. If you think about the audience, the only people that are really going to be interested in watching that show are dentists. What we found was after using Traffic Geyser to distribute the show across relevant video distribution channels, the number of people that watched "Dentistry Secrets" shot up by seven to eight times what it was previously. The before and after . . . Andrew W: Seven to eight times? Andrew L: Yeah. So it's a massive difference for a tool that took about less than 10 minutes to use, once a week. Andrew W: There's one other one that I want to show, another tool called Pixel Pipeline. What is Pixel Pipeline? Andrew L: Pixelpipe is . . . Andrew W: Excuse me. Pixelpipe. Andrew L: . . . the poor man's Traffic Geyser, if you like. It essentially does the same thing to a more limited range of video distribution sites. If you're just starting out, you might like to use Pixelpipe for free, but if you're serious about it, Traffic Geyser has many, many more features besides the video distribution, and it's certainly a professional tool that works extremely well. I can't say enough good things about it. Andrew W: Back to the big board. Next big idea is 'Get Paid.' Of course, this is a big one. The last idea and maybe for some people the most important one. It makes the whole rest of it possible. Andrew L: The aim, of course, for most people, with doing a show is to make money from it. In some cases you might be doing it for charity or because it's a hobby or a passion, which is fine, but I suspect that most people watching this are going to be more interested in doing it to get some financial benefit. The sad reality is the most webTV shows out there are really struggling, and a lot of them give up because they are not making any money. The way that I approached it in creating a show was as a marketer. The reason why a lot of people give up is because they think that monetization, and this is an important point, they think that the way to monetize a show is by allowing the video sites like Blip, is an example, to include video ads in the episode. There's two main types of ads, there's pre-roll ads and there's post-roll ads. Pre-roll ads mean an ad that is shown before the video, before your content starts. You can't click away from it, you are forced to watch that ad. Post-roll ad is the same thing at the end of an episode. Obviously, pre- roll are the most popular type of ads, but here's what studies have shown. I discovered this from the most extensive survey that's ever been done, which was a couple of years ago now. MTV did it. They did a study to evaluate what is the effect of including pre-roll ads on a piece of content. They studied no ads, 15-second ads, and 30-second ads that were a barrier before people watched the content. And they found, this blew my mind. I figured it would be high, but they found, I forget the exact figure, but it was in the 40s. It was 40-something percent of people will click away and refuse to watch the content with a 30 second ad. To me, that is a disaster. To lose 40% of a perspective audience that had some level of interest before you even utter a word out of your mouth. Now that's why a lot of people are frustrated because those ads don't pay a lot of money anyway. I realized very early on that was a strategy that I wanted to have no part of. I've never had ads in my shows for that reason. The way I do it is I integrate sponsored messages in the content of the show. Now this is interesting because we are actually coming full circle back to the 1950s and '60s. Anybody who watched TV in the States around that time would remember that you had whole episodes of shows. It was, "This show is brought to you by Kellogg's," or "This show is brought to you by Ford," and then they would tell you a little bit about it. You're seeing it even in shows like American Idol with Coca-Cola. I think even Ford actually sponsoring American Idol, too. Now you don't see an ad for Coca-Cola in the commercial break, they are just inherently sponsoring the show with product placement and occasional mentions and things like that. That's one big source of revenue is including a sponsor message in the content of the show. Then the content is just seamless. You don't have a piece of content and then a break for ads, which encourages people to click away, and then back to the content. The whole process is perceived by the viewer as content. So even when I'm talking about a sponsor and I say, "I just want to give a shout out to our sponsor this week," you know, maybe it's someone like Infusionsoft, who's a good sponsor of my show. "Just wanted to let you know that they have a great system for customer management and marketing. If you're interested in it, they're providing a free video at the moment that you can download at such-and-such." Now when people hear that, they do not perceive that, and they don't judge it as an ad. It's really interesting because they have a relationship with me as the presenter. The ones that like it, they know they can trust me, so they perceive it as content. Which is perfect. It serves me and the audience. Andrew W: But they do know that you are getting paid for it. There is no confusion that maybe you're... Andrew L: Oh, absolutely. Andrew W: In fact, you do it so well, I told you before we started watching, my sponsors have told me to go watch you to learn how to do it right. Andrew L: [laughs] I appreciate that. To clarify, again anybody can learn by watching the show. I start the episode by saying, 'This episode is made possible by...' and then name the sponsor. Then just one sentence about the sponsor. When I get to the sponsor promotion part, again, it's critical to understand this, the audience views it as content. In fact, I have never, in the whole history of doing the show, ever had one single person write a negative comment on the comments or email me to say, 'I didn't like the ad,' or anything like that. They just don't see it as an ad, which really it is. Andrew W: What I notice from those commercials, I love Blip, we talked about Blip.tv being a great service, and they have this big check box that says, check here if you want us to run ads for us on your videos and we'll give you the money that you earn from them. What you notice, if you have any experience running those kinds of ads and real ads that you do, that you pitch within your program, is, not only are those pre-roll ads that they run going to turn people off, and you said 40% of people are going to not continue watching the video, but they don't work and they don't generate enough revenue for you. Ads that you pitch yourself are better. And you actually, you have advice for someone who doesn't know how to call up an advertiser and sell an ad. And you recommend two services. Can I bring up one of them on the screen right now? Andrew L: Yeah, absolutely. Just while you're doing that, the other thing to mention about, or just to piggyback on what you said, is that when you have those pre-roll ads and you check the box for whatever video service that you're using to allow ads, I guarantee you that at this point in time those ads are not going to be relevant to your content. That will happen eventually, but, you know, with your show, you'll get ads for things like, you know, I don't know, a soap powder or, you know, some kind of . . . Andrew W: Tampons suddenly coming in in front of your video, you have no idea what they're going to run. Andrew L: Yeah, you know, some pill or potion. It is - the relevance of an ad is extremely important to viewers. So if you have any type of ad, if it's not relevant, they will absolutely hate it even more, because they just think, well, this is not even relevant to me. Subconsciously, that's what they're thinking. So for those reasons, I think we've probably labored the point, but pre-roll ads are an extremely bad idea. Andrew W: All right. This is one of the services that you recommend. Just Commission Junction, cj.com. You go on here, you can get affiliate, sign up for affiliate programs from some of the biggest brands. How do we use an affiliate program, Andrew Lock, in our video if we can't . . . The way affiliate programs work, I should say, of course, is - and most people in the audience know - you just sign up for Commission Junction, you apply to promote one of the brands and one of these products. Once you're approved, you get to promote it with a special link and you promote it any way you want, as long as you deliver the result that the advertiser's looking for. You get paid. Andrew L: Right. Andrew W: So if it's get people to fill out a form, you get paid when they do that. If it's get them to sign up for Netflix, you get paid when you get them to do that. Andrew L: That's it. It's [??] . . . Andrew W: That makes sense on the web, but how do you do it in a video? How do you send people to your unique link? Andrew L: It's actually very easy in video. I explain the process works. You did a nice job of explaining affiliate programs. And just to clarify, this is a secondary source of income. So, you know, we talked about sponsors. This is now another means to make money. So the first thing is to find an advertiser that you personally like. And, you know, I say that in all seriousness because . . . please don't promote anything that isn't, you know, that you don't authentically believe is going to be valuable to the audience. Because, I tell you what will happen is, first of all, there's a possibility that it might actually not be any good, perhaps if you're not familiar with it. And secondly, if the viewer has a bad experience as a result of your recommendation, who are they going to blame? They're not going to blame the service provider. They are going to blame you as the person that recommended it. Andrew W: Yeah. Andrew L: So that's kind of a prerequisite that I, when I first started my show, I made that decision, very strategically and deliberately, that I would never ever promote anything that I hadn't personally used and love. And that's . . . [??] Andrew W: And let's suppose you get . . . I'm sorry to interrupt . . . Andrew L: That's all right. Andrew W: . . . but I know that there are a lot of people who buy into this idea that they're not going to promote anything unless they love it. But they don't know how to get the companies that they love to take their calls and then how to get them to sign up and pay some money for advertising. What do you advise people? Andrew L: Well, that's the beautiful thing about affiliate programs, because you haven't even got to talk to anybody. With, to acquire sponsors, then you need to pick up the phone and, or, you know, if you have a relationship with someone, it makes it a little easier and so on. And that's something I go into a lot more detail about how to do that in my course. But with affiliate programs, if you sign up as an advertiser on a service like Commission Junction, which is one of the most well known, because Commission Junction attracts most of the well known brands out there, it's very easy within a few minutes to become qualified to promote a well known product or brand. And kind of back to your earlier question, the way that you do it on a show is simply to register a unique domain name. So, for example, let's say I'm looking at one on there, on the left hand side there. Let's say I was promoting Priceline.com. Priceline provides a service for flights and car rentals and things like that. Andrew W: Right. Andrew L: Priceline, if they approve me in commission junction as an advertiser for their products, they're going to give me a long domain name with, there's probably about a hundred characters, lots of squiggly letters and so on. Andrew W: Right, they want to make sure they give you a unique URL so that they can track you directly. Andrew L: It's a unique URL. That's how they track my clicks. What you can do is register another domain name. So I might register carrentaldeals.com for example and then, when I go into my dashboard in the settings of the domain name, I can forward carrentaldeals.com to that unique trackable link, and then that disguises the long URL, and it's as simple as that. So then in the show, I can say, I've been using a service from Priceline to get car deals. I use it every time that I travel now, and I highly recommend it to you. I love it. I've had a really good experience. If you're interested in trying it out for yourself, go to carrentaldeals.com, and the name would appear on the screen down here in the lower third section, and in addition to appearing on screen, I would also have a clickable link in the episode notes just below the video. So I get the benefit of the onscreen visuals plus the fact that they can actually go, and I'll tell them: or you can just click in the notes for this episodes, and it'll take you directly there. Andrew W: That's great advice for that. You know, one thing that works for me since you recommend it, of course, WordPress. There's a plug-in for Wordpress called redirection that allows you to create any unique URL that you want on your site and then redirect that to any other URL, so . . . Andrew L: What's the extension, or what does the actual domain name show as? Andrew W: So it would just be mixergy.com/flights is where I would tell people to go. Andrew L: Oh, that's great. Andrew W: And it would even track how many people click on it and give me a few other cool features. Andrew L: What's the plug-in called? I'm going to make . . . Andrew W: It's called Redirection. Andrew L: Redirection plug-in for Wordpress. I love that. That's great. Andrew W: And it does all kinds of other stuff. Like sometimes if you have a typo on your URL and you fix it, you basically break the link for people who have the typo in their URL. With Redirection you can redirect the typo to the fixed URL, and a bunch of other things like that. Andrew L: That's a great tip, Andrew, thanks. Andrew W: Oh, thanks. You've given me so many tips that I haven't known over the years, it kind of feels cool for me to tell you something . . . Andrew L: Yeah, no, I love these little resources. Andrew W: Also, the thing about CJ, and you pointed it out a little bit when you picked out Priceline is a lot of their companies are already well- known. People already know about Priceline. If you tell them, they may or may not use your URL. Clickbank, though, and this is another site that you've used, much more unique products on here. People are much more likely to need your URL to get to them because they're not going to know another one. What's Clickbank about? Andrew L: Hundred percent, yeah. The vast majority of products on Clickbank are actually information guides, so in other words, it's a report, a guide, an e-book that you download. There's a couple of nice things: One, you pointed out already, is that they tend to be much less well-known, and secondly the amount of money you can earn on them tends to be higher than products promoted on, or that you find on somewhere like CJ. And the simple reason is because there's more profit margin in informational products. So, again, whatever niche that you are in or that you're thinking about choosing, I guarantee that there will be products available. Clickbank is a massive marketplace, and so you'll absolutely find information guides that you can promote from Clickbank. And again it's a very simple process. Search the marketplace on Clickbank, find some that you think are good, contact the owner or creator of that product, tell them who you are, what you're doing or planning to do and ask them for a review copy. Review it, if you like it, promote it. If you don't like it, don't promote it. It's as simple as that. Andrew W: You know, brilliant idea by the way. I didn't even think of that, and we absolutely need to emphasize that. You can go nuts buying all these different products from Clickbank, trying to find the one that you love enough that you're going to promote to people. It's just going to be too expensive, too time-consuming. To email and say "I want a review copy," takes no time at all. Most of these products, in fact, almost all, on Clickbank are digital products. The makers don't mind giving you another one, because it doesn't cost them any extra, and it's a good way for you to sample before you promote. Another good thing about Clickbank, and I want to hear your story, too, Andrew, before I finish this section. Another great thing about Clickbank that I've heard in my interviews is that you're going to make more money if you create your own product, I've heard, and I've experienced that on Mixergy, than if you sell others', but creating a product is an unsure process. You don't know what to create, what's going to sell to your audience. You don't know how good you are at selling it. What I've heard people do is, they find a product that others have created, maybe they go to Clickbank, and try it. Then they try another, and another. Then when they find one that really works, they say, "Now I understand what my audience is looking for. I'll create my own product that's similar, but more customized to my audience." And that's one of the great things about Clickbank. Of course, once you create your product, you can put it up on Clickbank and let other people promote it, too. Andrew L: Yeah, absolutely. There is definitely more money in creating your own product. Obviously, there's more work up front and so on. For starting out, and to get some revenue coming in, Clickbank and Commission Junction are very easy to use tools that will enable you to get some income. The one big difference between the two of them, other than that Clickbank specializes in digital products, is that with Clickbank, there's no approval process in order to promote something. You can promote everything on Clickbank, whereas with Commission Junction, some of the companies are quite choosy, and so some of them will deny you, because either they don't know you, or they don't think that you have the right type of site for their products. Most of these are big corporations. That's another reason why Clickbank is such a great tool to work with. Andrew W: Can you tell the audience your experience with Clickbank, and how much of an impact it had early on for you? Andrew L: Yeah. As with anytime someone is a trailblazer, which I have been, you have to try a lot of different things, which I have done over the years. I've tried tons of different strategies. Some work, some don't. That's really part of the purpose of this interview, is to share the stuff that works. My experience with Clickbank was, occasionally, I would discover a guide that I really liked, and that I found great benefit from, and that I felt was good value for the money. When I recommended that to my viewers on the show, even in the early days when I didn't have that many viewers, I would easily make anywhere from $500 to $1000 to several thousand dollars by simply recommending something that I liked. I would have happily made the recommendation anyway, because I like serving people. But to be able to get paid for it, while that's a nice icing on the cake, and it definitely proved to me that that's a very easy way of adding an income stream to a show where you have an audience that trusts your recommendations. You never want to abuse that trust. Always serve them well and keep them well-informed with products that you know will be of value to them, and they will absolutely love you for it. Andrew W: That's a huge impact, when you're just getting started, to be able to not have to make those phone calls, to just sign up to a site, get it (?), and you're doing hundreds, if not a thousand dollars per product, which is huge. Andrew L: Right. Andrew W: Let's go to the big board here. Final word, here's all we've got. (crosstalk) Final word from me, and then I'm going to get a final word from you. Andrew L: Is more than one word OK? Andrew W: I see. Final words, plural, I should say. Here it is. What are the great things about doing video? I know we hit you with a lot of different things to do, and I know that it can seem a little overwhelming to do videos, but I'll tell you: if you keep it really simple and you don't overwhelm yourself by trying to spend too much money or too much time on the equipment, you can put it up pretty quickly. And once you put it up, one of the great things about video, is people really connect with you. Think about your favorite article yesterday. Can you even remember what it was? And if you can, can you remember, that favorite article you read yesterday, can you remember the author of it? Chances are you can't. You don't connect with authors the way that you do with video creators. You're going to remember my face, even if you don't like the way I look, even if you think I did this in an odd way, you're going to remember me. In time, more and more people get to know me as I do video, and that's invaluable. It's invaluable when you're going to conferences and meeting people in your industry. It's invaluable to know that they've already got a sense of who you are. They have an understanding, and they want to get to know you even further. It's invaluable when you're calling up someone and trying to do a business deal with them, to have them kind of get to know you. It's really a powerful platform. It's worth the effort. Now, one of the reasons I'm excited to have Andrew Lock teach you this is that he kept it simple. He's not going to overwhelm you the way other people do. Other people just love to show you how much they know about the bit rate and the frame rate and the video cost. It's going to waste your time. Keep it simple, and then if you want, you can keep improving and improving. Start off simple, improve, remember the value of this, and come back and show both me and Andrew your work. As Andrew mentioned several times, and Andrew, you haven't ever pushed it, you have a program where if anyone wants to go even deeper, they could go and learn it. In fact, for maybe four people or so, if they want to come into your studio if I understand, maybe you don't want to talk about it, because there probably isn't enough room for them, but there's some kind of program if they want to come and talk to you personally and get some help from you personally, that's available to them. Let's give a URL here, for this. Where's this site if people want to go directly to you and learn more? Andrew L: Thanks for mentioning it. This is StartYourOwnTVShow.com. StartYourOwnTVShow.com. The simple reason this came about is because I was being barraged with emails. Andrew W : Did we give you time to get water? No, we didn't. Andrew L: That's OK. I was literally being barraged with emails all the time from people that would say, "How can I do what you've done with your show?" I do believe that the knowledge and experience that I have built over the years has a lot of value, and that people should pay for that, so I created a course. I spent a lot of time creating the course. It's a home study course with eight DVDs, home study manuals, it's extremely comprehensive. It comes in a big box. It literally goes through the blueprint in far more detail, obviously, than we've had time to do, and it's step-by-step. Do this, do this, do this, how to plan, produce, publish, promote, and profit, all the Ps, from a web TV show. It's the blueprint for people to follow so that they don't make the same mistakes that I made, and that's why I made that course available. It's based around an actual live two-day training. That's the home study version and then, occasionally, like we were discussing the other day, I open up a few spots. Literally never more than four people who I will work with directly, and it's a premium service where literally I will produce their show for them, other than the content. They need to be knowledgeable a little bit about the subject, but we'll create everything around that, the graphics, the show design, the names of the segments, the titles, the audio, the look and the feel of the show. We'll record it, edit it, produce it, distribute it, everything. If that is of interest to someone, they can contact me through support@helpmybusiness.com. Mention you're interested, but it's obviously a lot of work. I enjoy doing it, but I can only work with a couple of people at a time on that. Andrew W: It is a lot of work. It's a lot of creative work, and it's a lot of them coming up with their ideas and the birthing process of ideas is really tough. Andrew L: It's a very creative process. I want to acknowledge what you said earlier too, in your concluding words about what video does. First of all, both of us are proof that we are able to make a living, and I don't want to speak for you, but I hear you're doing very well. Andrew W: You know what? I consider myself so freaking lucky to be able to do well with this. Andrew L: Isn't that awesome? Andrew W: Yes. And I know that there are people who do even better and they keep telling me about all the different ways that I can have. I just feel lucky to be able to do this at all and I'm happy to be here. It's to do well in this base field is great and I know that it is possible and I wouldn't say that people should do this, if I didn't feel it myself. If I felt eveyday that going in was going to waste my time, it was going to cost me a lot of money, was just a hellish experience, I would never do it either. I love this. I love this work. Andrew L: It's so much fun and the other thing is, I'm sure that you've experienced this too, is that unquestionably as people get to know you over time, they really do have a bond with you. They treat you like a celebrity if they see you in a live event. It's no different to any kind of character or presenter on a real TV show. The bond that you get with an audience when they see you, they hear you, they see your gestures, when they interact with you in those multiple senses is so much more powerful than just communicating through email or just through audio. I always suspected it and I've been doing it for a few years. I built a massively successful business through a webTV show. Every thing that I've done in the last five years or so, is as a result of that web TV show. Andrew W: You know, that's a good point too. Business opportunities just come to you. People will because they know you. Because they trust you. Because they've seen you produce consistently. I always say no to those opportunities because I'm so madly in love with this specific work but absolutely right. You get business proposals that you've never would have discovered, that never would have landed in your lap, if people didn't know who you existed. Andrew L: Yeah. You become an authority in your niche. I've had speaking engagements all around the world. I've been flying around first class, stayed in luxury hotels, literally all over the world. Last year I was in Asia, London, Singapore, other places in Europe, all on someone else's dime and I love to travel so for me that's been a beautiful thing. So you're absolutely viewed as an authority. You're absolutely viewed as a celebrity and the connection between your viewers and you is unlike any other type of communication. So for those reasons I know that this type of format, in a video webTV shows will always be a central part of anything that I do. It's not just because I enjoy doing it. It's because it really works in a very powerful way. Andrew W: All right. If you're on the fence, you've seen what it's done for us. You've seen how easy it is for you to get started. Go out there. Try video and then send us some results. Show us what you've done with it. I'm Andrew on behalf of myself and Andrew Lock, thank you all for watching.