Zapier founder on how to grow from your first user to your millionth user

Wade Foster, Zapier, Customer Acquisition, Marketing, SaaS (software as a service), Scaling

This interview is about how a company has grown.

A few years ago I was contacted by this guy who barely had a business. But he said, Hey Andrew, I saw a problem that you have online and I have an idea for solving it.

And he solved it for me. But he solved it in a pretty weird way but it was such a big problem that I was happy and I paid him.

Turns out I was his first customer. Well, a few months ago he emailed me and told me they now have over 1 million users.

I realized I should do more interviews about growth, getting from your first users to you next million users.

Wade Foster is the founder of Zapier, which allows users to connect their apps and automate their workflows.

Wade Foster

Zapier

Wade Foster is the founder of Zapier, which allows users to connect their apps and automate their workflows.

Andrew: Hey there, freedom fighters. My name is Andrew Warner. I’m the founder of Mixergy.com and this interview is about how a company has grown.

You see, a few years ago, I got contacted by this guy who barely had a business. I actually don’t even know if he did have a business. But he saw a problem that I had online and he said, “Hey, Andrew, I have an idea for solving it.” I said, “Great.” And he solved it for me in a pretty weird way, but it was such a big problem that I was happy and I paid him. I sent him money via PayPal, and it turns out I was his first customer. A few months ago he emailed me and said, “Andrew, we now have over a million users.”

Holy crap. That’s amazing. I started tweeting out. He goes, “Don’t you think we should be doing an interview about that?” And he was freaking right. You know what? I should be doing more interviews about growth, not just where the idea came...

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