Before we get started, this interview is sponsored by FAST Customer. Do you ever have to make a phone call, say, to your bank but don’t want to wait on hold for half an hour until the real person gets on the phone? Well, with FAST Customer just do what I do. It’s right here on my iPhone, and I’ve had it since it launched. You just type in the person you want to reach. In my case, I’m going to go Citibank Credit Card Support. They will call them. They will get a person on the phone, and then they’ll connect me. I don’t have to press one or press zero or do any of it, or wait on hold. I get to go back to work, and they call me when the person is available to talk to me.
I do this with AAA, if I needed to, and I did a few weeks ago. I did this with Citibank, with tons of companies. Any company you want to reach is just about to be in there. Go to fastcustomer.com and get the app right now for your iPhone or Android device. And if...