The startup challenges even a PROVEN entrepreneur faces – with Richard Titus

Richard Titus, Promptly, Customer Acquisition, SaaS (software as a service), Sell Your Business, System

Today we have Richard Titus who, in 1996, launched Tag Media, a company that he sold just two years later.

There was a company called Schematic which we’ll talk about. Needless to say, Richard is a proven founder.

Today he’s here to talk about his newest company and what he did to keep customers engaged while they improved. You’ll also hear how there’s no substitute for customer research and how to avoid some of the bigger mistakes even a seasoned entrepreneur can make.

Richard is the CEO and Co-Founder of Prompt.ly, the only mobile-first scheduling, promotion, and payment tracking platform for independent service providers.

Richard Titus

Promptly

Richard Titus is the CEO and Co-Founder of Prompt.ly, the only mobile-first scheduling, promotion, and payment tracking platform for independent service providers.

Andrew: Cool.

Richard: I had to move locations. I’m at the Battery Club in San Francisco.

Andrew: Ah, I know it. Good. I’m not too far. I’m in the Ferry Building.

Richard: Cool. We could have done this in person.

Andrew: How do I make this interview a win for you?

Richard: That’s a good question. So, I am in the middle of a transition from my latest startup to whatever my next adventure is. So, that’s my challenge.

Andrew: What happened with Prompt.ly?

Richard: It’s interesting. It’s neither unicorn nor zombie is how I describe it. It’s a business. It has 25,000 registered users. It’s ticking along nicely, but it’s not going to make anyone filthy rich. So, I’m spending a lot of time thinking about… I’m putting that into a place where it can live and survive as a business as opposed a hybrid startup and then thinking about what my next challenge...

Continue reading the transcript...