Making product decisions at scale

Dan Leahy, MakerSights

I remember Noah Kagan telling me that he would get on Skype to get feedback from early customers. That idea stuck with me but even then it didn’t seem scalable.

Well, today’s guest agrees with that. So he created a platform that can deliver customers insights at scale. I invited him here to find out how he did it.

Dan Leahy is the founder of MakerSights,  the product decision platform.

Dan Leahy

MakerSights

Dan Leahy is the founder of MakerSights,  the product decision platform.

Andrew: Hey, they’re freedom fighters. My name is Andrew Warner. I’m the founder of Mixergy, where I interview entrepreneurs about how they built their businesses. And one of the early people that I interviewed here is, uh, the founder of AppSumo ended up creating a fantastically successful company. But in the beginning, when I asked him a question about what he’d want to do.

I remember what he did was he would go onto Skype at the time and just text a few of his customers and say, do you think this is a good idea? And then to get a response back immediately, and that’s how you would decide whether to do something or not. And I wonder, and I think about that a lot because I wonder do other companies do that.

And then also what happens when they hit scale, where they don’t just want. Skype or text message people. Do they just have a tastemaker? Do they just have instincts? Is that what they base these multimillion dollar decisions on...

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