A developer tool that sees you rage clicking

Matt Arbesfeld, LogRocket, SaaS (software as a service)

One of the things I notice some entrepreneurs do is they take their phones or laptops to coffee shops and they ask somebody to use their software. They want to watch what happens. They want to see what people get stuck, where they get confused.

Well, today’s guest came up with a better solution.

Matt Arbesfeld is the founder of LogRocket which lets you replay what users do on your site, helping you reproduce bugs and fix issues faster.

Matt Arbesfeld

LogRocket

Matt Arbesfeld is the founder of LogRocket which lets you replay what users do on your site, helping you reproduce bugs and fix issues faster.

Andrew: hey there, freedom fighters. My name is Andrew Warner. I’m the founder of Mixergy, where I interview entrepreneurs about how they built their businesses. One of the things that I noticed that some entrepreneurs do is they take their phones or laptops to coffee shops, and they ask somebody to use the computer, use the phone, use their software, and they want to watch what happens.

They want to see what people get stuck, where they get confused. The problem with that is that it’s kind of artificial. No, you take your laptop over to a stranger who just wanted to have a cup of coffee. Even if you give them 25 bucks or buy them a cup of coffee, you’re not really getting a real genuine experience from somebody who really genuinely cares about your product.

You’re getting a random stranger was trying to be nice. Can I try to do what they can to help you, help you out? Well, Matt arbors Feld discovered that there’s a better way. I...

Continue reading the transcript...