Turning a Failing Company Around in One Week – with Jerome Breche

Jerome Breche, SnapEngage, B2B, Comeback, Customer Acquisition, European Founder, Failure, International Founders, Scaling, System

Jerome Breche’s video discussion company was in big trouble. It couldn’t get a single paying customer. Then he and his team did one thing that changed everything: they listened to their customers.

There was one little feature customers really loved, so Jerome and his team spent a week building and launching it as a separate product. Instantly, they got sales.

This is the story of how that little product became SnapEngage, the profitable company that offers a live chat app. It lets companies talk to their customers while those customers are on their sites.

Jerome Breche

SnapEngage

Jerome Breche is the cofounder of SnapEngage, an instant IM system for creating conversations between you and visitors on your site.

 

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