Succeeding where others have failed

Jose Herrera, Horatio

Today’s guest was trying to solve a problem that so many companies have gone after but failed. I want to find out what he did to make it work with his company, Horatio.

Jose Herrera is the founder of Horatio, a customer service outsourcing company.

If you’re interested in any kind of outsourcing, you’ll want to hear his story.

Jose Herrera

Horatio

Jose Herrera is the founder of Horatio, a customer service outsourcing company.

Andrew: Hey, they’re freedom fighters. Um, you know, as an entrepreneur, I always wondered if entrepreneurship fails for me. What do I do? I don’t have any other skills. All I’ve been as an entrepreneur, my whole life. And today right now, I just realized I have another skill. I can basically turn any piece of garbage office into a recording studio.

I don’t know that I did this especially well, but I wrote over to a different kind of, we work here in Austin. And I’m turning this very echoey conference room. I hope the echo is not coming into the audience too much. I’m turning this echoey conference room into a podcast studio. I hooked up my mic. I clamped it down in order to get the computer raised up.

I took some WIWORK cups and I’ve got it underneath here. Um, in all seriousness though, I did it all because I’ve been fascinated. And so is my producer, Ari. She she’s telling me the today’s guest is...

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