The surprising place to find your business idea – with Girish Mathrubootham

Girish Mathrubootham, Freshdesk, B2B, Indian Founders, International Founders, SaaS (software as a service)

We’ve heard in Mixergy interviews and courses that one of the best places to find a business idea is in online forums.

You can see what people are complaining about and then build a business that solves that complaint and sell it. Sell the products, sell the solution.

Today’s guest says that a post in an online forum pushed him to start a business. I invited him here to talk about how he did it. His name is Girish Mathrubootham. He’s the founder of Freshdesk customer support software, which companies use to talk to customers and give them help.

Girish Mathrubootham

Freshdesk

Girish Mathrubootham is the founder of Freshdesk customer support software, which companies use to talk to customers and give them help.

Andrew: Hey there, freedom fighters. My name is Andrew Warner. I’m the founder of Mixergy.com, home of the ambitious upstart.

You know, we’ve heard in Mixergy interviews and courses entrepreneurs tell us that the best place to find a business idea-well, maybe not the best, but one of the great places to do it is to look in online forums and see what people complain about and then build a business that solves that complaint and sell it, sell the products, sell the solution.

Anyway, today’s guest says that a post in an online forum pushed him to start a business. This is a concept that he used. I invited him here to talk about how he did it. His name is Girish Mathrubootham. How did I do with the name, Girish?

Girish: Pretty good for the first time.

Andrew: Can you pronounce it right? I want to be accurate.

Girish: Yeah. It’s Girish Mathrubootham.

Andrew: Girish Mathrubootham.

Girish: Yes. Actually,...

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