Andrew: Hey there, freedom fighters. My name is Andrew Warner. I’m the founder of Mixergy, where I interview entrepreneurs about how they built their businesses. One of the top things I noticed is that, um, entrepreneurs who I’ve interviewed, who built successful companies tend to solve problems and often they’re problems that we just kind of take for granted, we assume.
As, as customers, as users, if we have these problems, they’re our fault. There’s something wrong with me. And so we don’t notice them, let alone want to fight against the system. One of those problems is having your car repaired or maintained or looked after. There’s this sense that, uh, I’m not good at understanding cars.
I happen to be the one person who doesn’t have enough time to take my car in for maintenance it’s me. And so if we think it’s consumers that it’s us, we don’t recognize that there’s a problem....