Andrew: Hey there Freedom Fighters, my name is Andrew Warner. I’m the founder of Mixergy.com, home of the ambitious upstart. Today’s guest is a Mixergy fan that I had a sense that one day, one day, I would get to interview him here, that one day, he would be on here, but I never expected to get to interview him about a week after he graduated from school. I thought it would take a lot longer, but boy, this is fast.
Dan Shipper is the founder of Firefly, which offers download free screen sharing for customer support. With their co-browsing, a customer representative can connect up to a customer’s browser, and instantly show them around the site by highlighting different elements on the page.
They can also click links, or fill in forms for the customer, all with no downloads or installation for the customer or the rep. Super simple. As you’ll see, he came up with this idea when he noticed a pain that his father felt, and he solved it. This...