Andrew: Hey there, freedom fighters. My name is Andrew one on the founder of Mixergy where I interview entrepreneurs about how they built their businesses. If you’ve been listening to me for a while, you know that I’m kind of fascinated by chatbots. This realization that I had was that I’m not using email as often as I did in the past, and chat apps are taking up more of my time. So instead of communicating with my wife via email, I’m using iMessage to connect with her. People on my team, I used to use email to communicate with them. Now I’ve switched to Ping, which I find is better than some of the dedicated chat apps. Ping as part of Basecamp. With my customers, I’m finding that I’m using different chat apps with them too once they buy and they get to know me.
But I realized a lot of our marketing is still done via email with potential customers. And a lot of our communication with customers is still done via email. And I...