Connecting with customers through personalized video

Matt Barnett, Bonjoro, Customer Acquisition, International Founders, SaaS (software as a service)

Joining me is a guy who failed a couple of times in entrepreneurship but he decided to continue anyway.

I’m curious why he didn’t just give up. And instead of giving up, he went on to create this software called Bonjoro. It allows you to send individual videos to people at scale.

We’ll find out how he built it up.

Matt Barnett

Bonjoro

Matt Barnett is the founder of Bonjoro which helps customer success teams convert and retain more customers through personal video.

Andrew: Hey there, freedom fighters. My name is Andrew Warner. I’m the founder of Mixergy, where I interview entrepreneurs about how they built their businesses. Joining me as someone who I’ve only seen in a bear.

Is it a bear costume that you’re on the internet with all the time?

Matt: It is a bad costume, a very hot one.

Andrew: uh, it definitely gets people’s attention. Matt is a guy who has failed, uh, at least a couple of times in entrepreneurship decided that he was con continue anyway. And, uh, I want to talk to you Matt about that because there’s been times when I just wanted to give up, but I didn’t know what else to do.

And so I didn’t give up, I’m curious why you didn’t give up. And instead of giving up, what he decided to do was create this software called , which. I didn’t realize how powerful it was. It allows you to send individual videos to people. Let’s say somebody...

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