Andrew: Hey there, freedom fighters. My name is Andrew Warner. I’m the founder of mixergy.com, home of the ambitious upstart. And I am enough of a pro to toss out this whole intro here that we’ve written, because instead I want to tell you that today’s guest is a guy I had asked on multiple times to do an interview, and multiple times he said no. And I’ve known him for a while and I thought we were friends, and we would talk on the phone, and he would still turn me down.
And then suddenly a few weeks ago he sends me a text message saying, “Andrew, I’m ready to come on Mixergy. So, here he is today. We’re going to find out why he said no up until now, what’s making him say yes, and, according to my researcher, he now has a multimillion dollar company. I didn’t realize it grew so much.
The guest is, Ben Congleton. He is the co-founder of Olark. They’re the easiest way to add live chat to your website, so you...