Andrew: Hey, everyone. My name is Andrew Warner. I’m the founder of Mixergy.com, where I interview entrepreneurs about how they built their businesses, and today’s guest is kind of unusual in that . . . I always ask my assistant to put together a background on the guest and I’m looking at someone whose background shows 1995 to 2003 insurance professional at AAA, and then 2003 to present he’s a founder. How does a guy who worked at AAA go on to become an entrepreneur and bootstrap a profitable business? That’s the question that I want to find out the answer to in this interview.
The name of the entrepreneur is Ernie Bray. He runs AutoClaims Direct. Here’s what AutoClaims Direct does. I’ve never been in a car accident. Ernie hasn’t either. But if I were to get into an auto accident, I think what I would do is I would call my insurance company, and my understanding is the insurance company might tell me to wait, and then they...