Shaadi.com And One Of India’s Most Powerful Founders – with Anupam Mittal

Anupam Mittal, People Group, Indian Founders, International Founders, Scaling

Business Week called Anupam Mittal one of India’s most powerful people. So how did he build such a big internet company in a country where people didn’t have internet access?

Find out in this interview.

Anupam Mittal

People Group

Anupam Mittall is the founder of People Group, whose collection of businesses include Shaadi.com, an online matrimonial service and matchmaking business and Makaan.com, an online Real Estate portal.

 

Andrew: Hey, before we get started tell me if you’re having this problem. Your business is getting bigger and bigger and bigger, and congratulations on that, but at the same time your email inbox is getting bigger and bigger and bigger. How do you manage it all? Well here’s a solution, it comes from UserVoice, watch this, it’s a form that pops up, that’s familiar to users, they can type in the subject of their message, and look at what happens. Right here, if their issue is already addressed before, it’s right there, they get the answer because UserVoice finds it in your system. UserVoice, it’s a one-stop solution for all your help desk needs, easy to add to your website. You don’t have to use Gmail or whatever email program you’re using. You can use UserVoice to manage customer feedback and it’s easy to add. Uservoice.com.

Also, check this out, you know Shopify, right? Do you know how beautiful their stores are? Look...

Continue reading the transcript...