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A few lessons from this program
I used to have hundreds of unread emails in my in-box. I assumed that an overwhelming in-box was the price of working at an Internet company. Then at a Creative Good event, I got a book called Bit Literacy, by Mark Hurst. After I read it, my email became manageable.
I interviewed Mark recently about how his system works and recorded it so you can learn from him. Most of our conversation deals with getting your in-box down to zero unread messages. At the end of the interview, I ask him about other productivity techniques.